1. General Provisions
Minimap Clothing Store is a multi-brand children's and infant clothing online store that represents original and high-quality brands.
We value the protection of your personal data and are committed to ensuring its secure processing in accordance with applicable legislation.
By using our website and placing an order, you agree to the terms of this Privacy Policy.
2. Data Collected
We may collect the following data:
Registration Data
- First name, last name
- Email address
- Phone number
- Username (if applicable)
Order Data
- Shipping address
- Order details
- Payment method (we do not store complete card details)
- Purchase history and loyalty program data (tier, total spend, cashback and wallet balance)
Contact Form Data
- Messages sent by you
- Contact information
Technical Data
- IP address
- Browser type
- Device data
- Cookies
SMS and Verification Data
- One-time verification codes sent to your email or phone — stored only as a secure hash, never as plain text, and they expire automatically
- Delivery status of the SMS messages and emails we send you (e.g. whether a message was delivered), used to troubleshoot delivery issues
3. Purposes of Data Use
Your data is used for:
- Order processing and free delivery organization
- Customer service purposes
- Website improvement
- Security and fraud prevention
- Legal obligation compliance
- Running the loyalty program, cashback and wallet (calculating tiers, discounts and credits)
- Sending one-time verification codes and order/account-related notifications by email or SMS
4. Cookies
Our website uses cookies for:
- Cart preservation
- Login system functionality
- Analytical purposes
- Marketing tools (if applicable)
You can manage or disable cookies in your browser settings.
5. Transfer to Third Parties
Your data may only be transferred when necessary:
- To the delivery service (name, address, phone)
- To the payment system (in a secure environment)
- To analytical services (anonymous data)
- To our SMS service provider, solely to deliver one-time verification codes and order-related text messages to the phone number you provide
We do not sell or provide your data to third parties for marketing purposes.
6. Embedded Content
Our website may contain embedded content from social networks or videos.
These platforms have their own privacy policies over which we have no control.
7. Data Retention Period
- Order data may be retained for up to 5 years for accounting and legal purposes
- User account data is kept until a deletion request is made by the user
- Analytical data is kept for a limited period
8. Minors' Data
Our website is intended for use by adults. We do not knowingly collect personal data of persons under 18 years of age.
9. User Rights
You have the right to:
- Receive a copy of your personal data
- Request correction or update
- Request deletion
- Restrict data processing
- Withdraw consent
You can send requests to our contact email.
10. Security
We implement:
- SSL encryption
- Protected servers
- Limited administrative access
The protection of your data is our priority.
11. SMS, Email and Promotional Communications
If you choose to register or sign in using a phone number, you consent to receive SMS text messages from Minimap Clothing Store or its SMS service provider, including one-time verification codes and, where applicable, order status notifications.
Standard message and data rates from your mobile carrier may apply to these messages. Minimap Clothing Store does not charge you separately for them.
Your phone number is shared with our SMS service provider solely to deliver these messages and is not used by the provider for any other purpose.
We keep the phone number and email you give us to sign you in, process your orders and contact you about them. They are kept for as long as your account exists, or until you ask us to delete them (see sections 7 and 9).
Promotional messages — news, new arrivals, sales and special offers — are sent by SMS or email only to customers who have separately agreed to receive them, by ticking the optional "Send me news and offers" box at checkout or subscribing in their profile settings. Accepting these terms when you sign in or place an order does not by itself mean you agree to promotional messages.
You can withdraw your consent to promotional messages at any time in your profile settings ("News and offers") or by contacting us at our contact email or phone. Withdrawing it does not stop service messages such as verification codes and order notifications.
12. Wallet / Store Credit Balance
Minimap Clothing Store offers an in-app wallet (store credit) that may be credited to your account through programs such as cashback, the referral program, or promotional bonuses.
- Wallet balance cannot be withdrawn, cashed out, exchanged for money, or transferred to another person or account.
- Wallet balance can only be used to pay, in whole or in part, for purchases made on the Minimap Clothing Store website (minimap.am).
- Wallet balance is an application-level bonus granted at our discretion as part of a promotional program. It is not a deposit, a financial instrument, electronic money, or a guaranteed sum of money, and it has no value outside the Minimap website.
- If the Minimap website or a specific promotional program is discontinued, suspended, or otherwise becomes unavailable for technical, business, or any other reason, any unused wallet/bonus balance is forfeited. This does not create a debt, a refund obligation, or any entitlement to real money.
- We may adjust, reverse, or cancel wallet credit that was granted in error, because of a cancelled or returned order, or because of fraud or abuse.
13. Policy Changes
We may update this Privacy Policy from time to time. The updated version will be published on this page.